Voluntary Recall Information

Last Updated: April 20, 2013

Natura Pet Expands Voluntary Recall of Dry Pet Foods

Natura Pet Products is voluntarily expanding its March 29, 2013 recall of dry pet foods because they have the potential to be contaminated with Salmonella. The expanded recall now includes all dry pet food products and treats with expiration dates prior to and including March 24, 2014. Please see the table below for details of affected products.

California Natural

All sizes of dry dog and dry cat food and treat varieties (all UPC and lot codes) with expiration dates prior to and including MARCH 24, 2014

EVO

All sizes of dry dog and dry cat food and treat varieties (all UPC and lot codes) with expiration dates prior to and including MARCH 24, 2014

All ferret food varieties with expiration dates prior to and including MARCH 24, 2014

Healthwise

All sizes of dry dog and dry cat food and treat varieties (all UPC and lot codes) with expiration dates prior to and including MARCH 24, 2014

Innova

All sizes of dry dog and dry cat food and treat varieties (all UPC and lot codes) with expiration dates prior to and including MARCH 24, 2014.

Karma

All sizes of dry dog and dry cat food and treat varieties (all UPC and lot codes) with expiration dates prior to and including MARCH 24, 2014.

No canned wet food or biscuits are affected by this announcement.

Affected products has been removed from our shelves.  If you have purchased an affected product, you can bring it back to Pet Valu for a refund or exchange, even if it has been opened or you no longer have your receipt. We understand this recall may cause concerns, and be disruptive to your pet's daily meal plan. Our Pet Experts will be happy to assist you in finding a food that will make this transitional period easier for your pet.

Pet owners who are unsure if the product they have purchased is included in the recall please ask our Pet Experts or contact the manufacturers:

www.naturapet.com or 1-800-224-6123. (Monday – Friday, 8:00AM to 5:30 PM CST).

Information on Salmonella

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers. Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

This action affects dry pet foods and treats only; no canned wet food or biscuits are affected by this announcement.

For more information on how prevent an infection with Salmonella from handling dry pet food and treats, see this article from the Centers for Disease Control and Prevention. 

Honest Kitchen

Honest Kitchen is voluntarily recalling five lots of their  Verve, Zeal and Thrive pet food products produced between August and November 2012 and sold nationwide in the US and Canada via retail stores, because they have the potential to be contaminated with Salmonella. No other Honest Kitchen batches, production dates or products are affected. 

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Animals with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some animals will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy animals can be carriers and infect other animals or humans. If your animals have consumed the recalled product and have these symptoms, please contact your veterinarian.>

For more information, see the press release for Honest Kitchen or visit thehonestkitchen.com for more information.

If you have questions, concerns, or frustrations, please call The Honest Kitchen’s toll free number, 1-866-437-9729 or send an email to info@thehonestkitchen.com. Customer service representatives will be available Monday through Friday, 8 a.m. to 4 p.m. PST to respond to inquiries.

Kaytee

Kaytee has issued a voluntary recall on a number of Kaytee bird foods and treats because they have the potential to be contaminated with Salmonella. Pet Valu carried three of these products, and affected products have since been removed from our stores:

Consumers who purchased the above lots Kaytee products should stop feeding the products to their pets, and return affected products to Pet Valu for a refund.

For more information, see Kaytee’s website or contact Kaytee at 1-800-Kaytee1 (800 529-8331)